All You Need To Know About Ki Health Defence And Our Connection With Traditional Chinese Medicine

General FAQs

Our products are vegetarian, vegan, gluten, lactose, dairy and alcohol free.

Immune Defence & Energy Formula

What is Ki Immune Defence & Energy Formula?
Ki Immune Defence & Energy Formula is a high potency herbal medicine formulated to support the immune system and energy production. The herbs in Ki Immune Defence & Energy Formula have been used to help increase the number of white blood cells and enhance the activity of the body’s naturally killer cells, supporting immune system health.
Is Ki Immune Defence & Energy Formula natural?
Yes. Ki Immune Defence & Energy Formula contains natural active ingredients and naturally derived excipients.
Where is Ki Immune Defence & Energy Formula made?
Ki Immune Defence & Energy Formula is made in Australia. The Australian Made logo is displayed on the front of the pack.
How long can I take Ki Immune Defence & Energy Formula for?
Ki Immune Defence & Energy Formula may be taken ongoing to help support the immune system and to assist with energy production.
Can Ki Immune Defence & Energy Formula be taken during pregnancy and breastfeeding?
Ki Immune Defence & Energy Formula is not recommended during pregnancy or breastfeeding unless advised by your healthcare professional.
Can Ki Immune Defence & Energy Formula be taken by children?
Ki Immune Defence & Energy Formula is suitable for children from 12 years of age and adults. It is not recommended for children under 12 years of age unless recommended by a healthcare professional.
Does Ki Immune Defence & Energy Formula interact with any medications?
If you have any medical conditions or you are taking prescription medications, consult your healthcare professional prior to use as this product may interact with some medications.
Is Ki Immune Defence & Energy Formula suitable to take when I am suffering from symptoms of the common cold or flu?
No. Ki Immune Defence & Energy Formula is recommended to help strengthen the immune system and reduce fatigue. It should not be used during the acute stages of an illness. If suffering from symptoms of the common cold or flu, Ki Cold & Flu Attack Formula or Ki Cold & Flu Day / Night Formula may be more suitable instead.

Cold & Flu Attack Formula

What is Ki Cold & Flu Attack Formula?
Ki Cold & Flu Attack Formula is a high potency herbal medicine to help provide symptomatic relief from cold and flu. Taken at the first sign of infection and fever, it can help reduce the duration and severity of acute infections and reduce the duration.
Is Ki Cold & Flu Attack Formula natural?
Yes. Ki Cold & Flu Attack Formula contains natural active ingredients and naturally derived excipients.
Where is Ki Cold & Flu Attack Formula made?
Ki Cold & Flu Attack Formula is made in Australia. The Australian Made logo is displayed on the front of the pack.
Can Ki Cold & Flu Attack Formula be taken during pregnancy and breastfeeding?
Ki Cold & Flu Attack Formula is not recommended during pregnancy or breastfeeding unless advised by your healthcare professional.
Can Ki Cold & Flu Attack Formula be taken by children?

Ki Cold & Flu Attack Formula is suitable for adults only. This product is not suitable for children unless recommended by a healthcare professional.

Does Ki Cold & Flu Attack Formula interact with any medications?
If you have any medical conditions or you are taking prescription medications, consult your healthcare professional prior to use as this product may interact with some medications.
How long can I take Ki Cold & Flu Attack Formula for?
Ki Cold & Flu Attack Formula can be taken for the duration of common cold or flu. However, if symptoms persist or worsen, see your healthcare practitioner.
Can Ki Cold & Flu Attack Formula be taken ongoing?
Ki Cold & Flu Attack Formula should only be taken when suffering from a cold or flu. For ongoing support of the immune system, Ki Immune Defence & Energy Formula may be suitable to help strengthen the immune system and reduce fatigue.

Cold & Flu Day/Night Formula

What is Ki Cold & Flu Day/Night Formula?
Ki Cold & Flu Day/Night Formula is a high potency herbal medicine to help provide symptomatic relief from cold and flu. Taken at the first sign of infection and fever, it can help reduce the duration and severity of acute infections and reduce the duration.
Is Ki Cold & Flu Cold & Flu Day/Night Formula Natural?
Yes. Ki Cold & Flu Day/Night Formula contains natural active ingredients and naturally derived excipients.
Where is Ki Cold & Flu Day/Night Formula Made?
Ki Cold & Flu Day/Night Formula is made in Australia. The Australian Made logo is displayed on the front of the pack.
Can Ki Cold & Flu Day/Night Formula be taken during pregnancy and breastfeeding?
Ki Cold & Flu Day/Night Formula is not recommended during pregnancy or breastfeeding unless advised by your healthcare professional.
Can Ki Cold & Flu Day/Night Formula be taken by children?

Ki Cold & Flu Day/Night Formula is suitable for adults only. This product is not suitable for children unless recommended by a healthcare professional.

Does Ki Cold & Flu Day/Night Formula interact with any medications?
If you have any medical conditions or you are taking prescription medications, consult your healthcare professional prior to use as this product may interact with some medications.
How long can I take Ki Cold & Flu Day/Night Formula for?
Ki Cold & Flu Day/Night Formula can be taken for the duration of common cold or flu. However, if symptoms persist or worsen, see your healthcare practitioner.
Can Ki Cold & Flu Day/Night Formula be taken ongoing?
Ki Cold & Flu Day/Night Formula should only be taken when suffering from a cold or flu. For ongoing support of the immune system, Ki Immune Defence & Energy Formula may be suitable to help strengthen the immune system and reduce fatigue.
Can Ki Cold & Flu Day/Night Formula make be drowsy?

The day tablet in Ki Cold & Flu Day/Night Formula does not contain ingredients which may cause drowsiness. However, it is not recommended to operate heavy machinery or drive after taking the night tablet, as drowsiness may occur.

Sore Throat Spray

What is the Ki throat spray dose?

Adult dose: Spray 5 sprays towards the back of the throat, every 2 hours, up to 8 times per day, or as directed by your healthcare practitioner. Shake the bottle well, each time before use.

5 sprays is equivalent to 0.6mL.

How do I use the spray nozzle of Ki Sore Throat Spray?
  1. Before first use, rotate the spray nozzle and prime the spray by pressing the pump until the spray is released.
  2. Point the spray to be the back of the throat, spray and direct the nozzle to the inflamed area.
  3. Press the pump and spray as required.
  4. After use, wipe the nozzle to prevent blockage. Rotate the spray nozzle back to close.
Over what length of time can I use Ki Sore Throat Spray?

Ki Sore Throat Spray can be used from the moment you start to get a sore throat and can be used continuously whilst your sore throat remains. If symptoms persist, talk to your health professional.

What are the active ingredients in Ki Sore Throat Spray?

Active ingredients per 5 sprays (0.6mL)
Each 5 sprays (0.6 mL) contains dry herb equivalent to:

Lonicera japonica, flower extract 750 mg
Echinacea purpurea, juice concentrate

376 mg

Clove bud oil 1.5 mg

 

Naturally derived excipients

Ethanol, Glycerol, Manuka honey 5%, Maltodextrin, Potassium sorbate, Purified water, Xylitol

Why do you call out the amount of manuka honey but none of the other excipients?

Products containing more than 5% honey are subject to quarantine when being imported to Western Australia. As such, we call out that our product contains 5% manuka honey which is therefore not subject to quarantine and would be permitted into Western Australia.

Why does Ki Sore Throat Spray contain potassium sorbate?

Potassium sorbate is a preservative and is required to ensure the formulation is safe until the end of its shelf life.

Are there any concerns with taking Ki Sore throat spray while I am on prescription medications?

If you have any serious medical conditions or are on prescription medicines, it is best to consult with a health professional prior to using the Ki Sore Throat Spray.

Caution is advised for people with autoimmune disorders due to a theoretical contraindication with echinacea.

Are there any people who shouldn’t take Ki Sore Throat Spray?

Allergic reactions may occur rarely in susceptible patients sensitised to Echinacea aerial parts and to plants from the Compositae family. This product is for adults only.

Can children take Ki Sore Throat Spray?

We recommend Ki Sore Throat Spray is not recommended for children under 12 years of age as the dose is designed for adults and older children.

Can I take Ki Sore Throat Spray if I am pregnant or breastfeeding?

Ki Sore Throat Spray is not recommended during pregnancy and lactation, unless advised by your health practitioner.

Can I take Ki Cold & Flu Attack or Ki Cold & Flu Day/Night with the Ki Sore Throat Spray?

Yes, Ki Sore Throat Spray can be taken with either of the Ki Cold & Flu products.

Is Ki Sore Throat Spray suitable for vegetarians and vegans?

Yes, Ki Sore Throat Spray does not contain any animal products and is suitable for vegans and vegetarians.

What allergens have been tested for with Ki Sore Throat Spray?

Ki Sore Throat Spray is tested and verified to be free from gluten, dairy and lactose.

Does Ki Sore Throat Spray contain alcohol?

Yes, Ki Sore Throat Spray contains alcohol as an excipient.

Where are the herbs in Ki Sore Throat Spray sourced/grown from?

We source the best quality herbs from around the world, including Australia, China and Europe. With each batch this may sometimes vary depending on availability and quality. Our herbs are tested for efficacy, heavy metal contamination, bacteria and safety standards. Our products are made in Australia in GMP/TGA approved manufacturing facilities.

Where is Ki Sore Throat Spray manufactured?

Ki Sore Throat Spray is manufactured in Queensland, Australia in a TGA-licensed facility.

Can children take Ki Sore Throat Spray?

We recommend Ki Sore Throat Spray is not recommended for children under 12 years of age as the dose is designed for adults and older children.

Allergy & Hayfever Control Formula

What is Ki Allergy & Hayfever Control Formula?

Ki Allergy & Hayfever Control Formula contains a combination of herbs for allergy and hayfever symptom relief and ongoing immune strengthening.

Is Ki Allergy & Hayfever Control Formula natural?

Yes. Ki Allergy & Hayfever Control Formula contains natural active ingredients and naturally derived excipients.

Where is Ki Allergy & Hayfever Control Formula made?

Ki Allergy & Hayfever Control Formula is made in Australia. The Australian Made logo is displayed on the front of the pack.

How long can I take Ki Allergy & Hayfever Control Formula for?

Ki Allergy & Hayfever Control Formula may be taken ongoing if suffering from chronic allergies and hayfever as it helps to regulate the immune system and relieve symptoms.

Does Ki Allergy & Hayfever Control Formula interact with any medications?

If you have any medical conditions or you are taking prescription medications, consult your healthcare professional prior to use as this product may interaction with some medications.

Not intended for serious allergic conditions such as anaphylaxis.

Can Ki Allergy & Hayfever Control Formula be taken during pregnancy and breastfeeding?

Ki Allergy & Hayfever Control Formula is not recommended during pregnancy or breastfeeding unless advised by your healthcare professional.

Can Ki Allergy & Hayfever Control Formula be taken by children?

Ki Allergy & Hayfever Control Formula is suitable for children from 12 years of age and adults. It is not recommended for children under 12 years of age unless recommended by a healthcare professional.

Kids Cough & Cold Liquid

What is Ki Kids Cough & Cold Liquid?
Ki Kids Cough & Cold Liquid combines 4 natural active ingredients traditionally used to help relieve symptoms of the common cold, chesty cough, sore throat and mild fever.
Where is Ki Kids Cough & Cold Liquid made?
Ki Kids Cough & Cold Liquid is made in Australia. The Australian Made logo is displayed on the front of the pack.
How to take Ki Kids Cough & Cold Liquid?
Ki Kids Cough & Cold Liquid is taken orally and has a pleasant berry flavour. It may be mixed in water, milk or yoghurt depending on personal taste.
Can Ki Kids Cough & Cold Liquid be taken in children under 5 years of age?
Ki Kids Cough & Cold Liquid is not recommended in children under five years of age without medical advice.
How long to take Ki Kids Cough & Cold Liquid for?
Do not use Ki Kids Cough & Cold Liquid for more than 2 weeks without medical advice.
Can teenagers and adults take Ki Kids Cough & Cold Liquid?
Yes, teenagers and adults can take Ki Kids Cough & Cold Liquid. The recommended dose is 5-10mL two to three times a day. However if pregnant or breastfeeding, do not take this medication unless under medical advice as safety has not been established during pregnancy and lactation.
Anything to consider before taking Ki Kids Cough & Cold Liquid?
Those with a known allergy or sensitivity to plants of the Araliaceae and Asteraceae (Compositae) family should not take Ki Kids Cough & Cold Liquid. Also, if your child is under the care of a practitioner for any disease or serious condition, please discuss with them before starting Ki Kids Cough & Cold Liquid.
When to seek further professional advice?
If your child has any medical conditions or is taking prescription medications, consult your pharmacist or doctor prior to use as this product may interact with some prescription medications. If your child experiences an allergic reaction, cease taking the product immediately and seek medical attention.

Do not use Ki Kids Cough & Cold Liquid for more than 2 weeks without medical advice. If symptoms or coughing persist, consult your healthcare practitioner.

Chest Roll-on

What is Ki Kids Chesty Roll-On?
Ki Kids Chesty Roll-On helps relieve symptoms of cough, congestion and muscle pains in a unique mess-free roll-on device.
Is Ki Kids Chesty Roll-On natural?
Yes. Ki Kids Chesty Roll-On contains natural active ingredients and naturally derived excipients.
Where is Ki Kids Chesty Roll-On made?
Ki Kids Chesty Roll-On is made in Australia. The Australian Made logo is displayed on the front of the bottle.
How to use Ki Kids Chesty Roll-On?
Ki Kids Chesty Roll-On can be gently applied and massaged onto the chest, neck and back area up to twice a day or as directed. Keep clothing loose to let the vapours rise.
Can Ki Kids Chesty Roll-On be used in children under 2 years of age?
Ki Kids Chesty Roll-On is not recommended in children under two years of age without medical advice.
Can Ki Kids Chesty Roll-On be used in children with sensitive skin?
Yes. Ki Kids Chesty Roll-On can be used in children with sensitive skin.